Illuminating Primary Care

Top five tips for PCNs struggling to recruit featuring Tara Humphrey

In this episode we are joined by Tara Humphrey, Primary Care Network Management Specialist, with 20 years of experience in business development and operations, having supported over 30 Primary Care Networks providing them with training and management support.
We discuss all things PCN-related, Tara’s listing her top tips for PCNs struggling to recruit whilst also sharing her thoughts on what the future holds for our Primary Care Networks.
 
Timings:
01:10 Introducing Tara Humphrey
01:15 Why do you think PCNs are struggling to recruit?
03:36 Speaking with PCNs, many have shared similar concerns and experiences of struggling to retain staff. Is this a common theme amongst the PCNs you work with and if so, why do you think this is?
07:30 Based on the experience of speaking to PCNs, a lot of them are unaware of what specific allied health roles can do and how they would benefit a practice. Do you think this contributes to why they find it difficult to recruit specific roles such as a Digital and Transformation lead or GP assistant? What should surgeries do to understand the ARRS roles better?
10:16 When working with PCNs, recruiting Clinical Pharmacists and Physician Associates has been quite successful, but when it comes to roles such as FCPs, Pharmacy Techs and dieticians’ practices tend to struggle to recruit into these roles.
14:25 What are your top 5 quickfire tips for PCNs struggling to recruit?
18:28 What does the future hold for PCNs?
20:43 Outro

Top tips for Physician Associates working in Primary Care

Are you a newly qualified Physician Associate, student Physician Associate, experienced Physician Associate or a Practice looking to recruit a Physician Associate – then this podcast is for you!
Our hosts, Jasmine Kaur and Rohan Fletcher take you through everything you need to know about what a typical day looks like, how to find the right practice, how to prepare for your interview, salary information and more…
 
00:54: What does a typical day look like for a Physician Associate in Primary Care?
04:13 What does progression look like, for a Physician Associate in Primary Care?
08:48 What to look for in a practice or PCN
17:02 Tips and advice for when you’re applying for roles in Primary Care. CV and interview advice.
22:00 What are the salary parameters you can expect in Primary Care?
 
You can visit our website here: https://menloparkrecruitment.com/
Find the links to all our social platforms, here https://linktr.ee/menloparkrecruitment

Burnout: A GP crisis

An evocative discussion with Dr Jo Davies, an experienced GP in the Midlands, around the burnout crisis sweeping through the General Practice workforce.
 
00:52 What is ‘burnout’ and is it on the rise?
04:20 What is contributing to the increase?
05:44 What effect does it have on a GP?
06:37 What effect does it have on a practice?
07:20 Talk me through your experience being signed off:
08:00 When did you first notice signs something was wrong and how did they manifest themselves?
11:50 How was it affecting you on a daily basis both clinically and personally?
14:35 At what point did you ‘raise the alarm’ so to speak and discuss it with your fellow Partners and colleagues?
18:00 Is burnout preventable?
19:24 What does a GP need to do to manage their stress levels?
21:20 What can a practice do to better support its GPs pastorally?
23:40 At a central level, what more can be done from the NHS?
26:26 The GMC?
27:13 The government?
29:53 The media?
31:20 What are the lasting effects of burnout or having time signed-off sick?
31:57 What does it mean for you when it comes to looking for work?
32:46 Has it changed your outlook on being a GP?
34:00 What advice would you give to a GP returning from time off with stress or burnout?
36:02 What advice would you give to a practice to support a returning GP?
37:06 Closing remarks

Dr. Janki Patel – In talks with a Nuffield Health GP and the benefits of portfolio GP careers

Dr. Janki Patel joins us for a casual discussion of her journey into qualifying as a GP and her decision to work alongside the NHS in a Private GP role.
This includes a look at what you might expect from working as a private GP and the benefits of a portfolio career. You can find out more about private roles on our website https://menloparkrecruitment.com/jobs/
 
Timings:
1:03: Journey to qualifying as a GP
2:32: What led you to a career as a private GP?
5:30: Did you have any pre-conception of what being a Private GP would be like?
6:55: How has working for Nuffield Health positively impacted you?
9:25: How has your role developed since you joined Nuffield?
10:59: The benefits of working in both the NHS and Privately
12:24: How does the clinical work differ from the NHS?
16:02: Do you think the pandemic has effected Private Healthcare?
18:09: Advice for GPs considering private GP roles
 

Tekihealth Solutions – The new start-up business helping make remote consultation work easier and more accessible to GPs and practices in the UK

We speak to Dr Stephen Katebe, Director and co-founder of Tekihealth Solutions, who explains why and how Tekihealth Solutions came about and the benefits of leasing his software to GPs and practices in the UK.
 
Timings:
00:43 What is Tekihealth Solutions?
02:21 Why did you set up Tekihealth Solutions?
03:30 What are the benefits of leasing remote software through Tekihealth Solutions for both GPs and Practices?
07:37 What Challenges have you faced so far?
09:04 How is it going so far?
09:57 What is the long-term plan?

Greensand Health-Prioritising Wellbeing, Physical and Mental Health for employees and patients alike

We speak to Juliette Norton, the Managing Partner of Greensand Health, a pioneering general practice based in Maidstone. Employee and Patient wellbeing is the driving force for their innovation, Juliette tells us more about the inspiration behind their fantastic new practice.
01:13     Tell us more about the facilities in the new building
02:07     When was the initial idea for a new practice?
04:04     Tell us more about the GP Breakout areas – social and otherwise
05:45     Genuinely social group
06:30     ‘Customer service’ approach to patient care, and patient involvement in the development of the vision for the new practice. Development of social initiatives for patients and carers
08:30     Is this the future of general practice and will others follow suit?
10:12     Why wood GPs work for you?
11:35     What’s next for the practice?
 

3,000 to 600,000 patients – how the UK’s biggest primary care provider was born, with Dr. Hasnain Abbasi

We speak to Dr. Hasnain Abbasi, Clinical Director and founder of AT Medics, who reveals how he and his co-founders started what is today the biggest primary care provider in the UK, the challenges since its 2004 inception, how technology has played a key role in growth, their merger with Operose Health and response to media criticism, and a look ahead to the next 10 years in primary care.
 
Timings:
01:44 How did AT Medics start?
10:48 How did you learn how to run a GP practice?
17:30 What state have the practices been in when you’ve acquired them?
21:50 What are the first things you change at a new practice?
24:45 What are the biggest challenges of growing AT Medics?
32:00 Achievements of AT Tech
42:30 What did you merge with Operose Health?
48:10 Is any of the criticism you’ve received from the press justified?
54:10 Driving change in the NHS – exciting or scary?
1:01:52 What do the next 10 years of primary care look like in the UK?
1:04:30 Why should you join AT Medics/Operose Health?

How a village practice became one of the biggest GP Partnerships in the UK, with David Clark

In the first episode of Illuminating Primary Care we talk to David Clark, Managing Partner at Mendip Vale Medical Practice, a traditional GP Partnership which has grown from a one-site 11,000 patients to a six-site 70,000 patients in just seven years.
 
We discuss:
How MVMP has grown
Why they have chosen to grow
Biggest challenges in working at a scale
What key learns are for surgeries considering growing
How to make primary care sustainable for clinicians
We hope you enjoy the podcast!
 
03:32 What was the size of the practice in 2015 and how does it differ today?
07:20 Why did you decide to grow the practice and what are the benefits?
14:00 How have you grown to the size you are now?
16:40 What are the key learns for other surgeries going through growth?
18:23 What specific challenges have there been?
21:40 How do you lead and manage 300 staff?
28:45 How do you make working at MVMP sustainable for clinicians?
34:58 What is the best thing about working at MVMP?
39:00 What is the future of primary care?